EVENTS 1ST QUARTER 2014 FOR FIFA MEMBERS

We organize the following events and activities:

15TH CEBU FRANCHISE EXPO at TRADEHALL SM CITY CEBU organized by FIFA Filipino International Franchise Association. For details please call Jhet at (02) 995.0734 or Gigi at (032) 253.5010

Lay-out at www.cebufranchise.com

MYSTERY SHOPPING

Mystery Shopping is above all a tool to assess the quality of service by employees and store management to review how they perform against pre- determined standards during interaction with customers.

In this regard, Verband Management can help and give you the following benefits:

• cost-effective method of monitoring your customer service standards
• an efficient way of identifying staff in need of further training
• summary of strengths and weaknesses which can be your action plan
• an effective deterrent against dishonesty, poor service or bad practice
• a way of identifying performance of outlets 

If interested with a proposal, contact Ms. Via A. Laroza at  (02) 736-6940, 437-2120/ 0917.860.9329 or email verbandmanagement@gmail.com. You may also set a meeting with us at your most convenient time. Super special rate for FIFA Filipino International Franchise Association members. Mystery shopping is provided by:

A proud member of MSPA-Asia

MARCH 1, 2014 FRANCHISOR:  FRANCHISE SALES TRAINING for FIFA Members and RK Franchise Consultancy Clients (Free for clients and members)
RK Franchise / FIFA Center, 104 Minnesota Mansion, 267 Ermin Garcia Street, Quezon City
9.30 am -12.00 noon Franchisor Training 
1.30-5.00 pm Franchise Seminar (also on January 18 but Seminar only)

2nd Semester:

APRIL 2, 2014 FOOD FRANCHISE SUMMIT
2 pm, FIFA/RK Franchise Center Quezon City
free for all FIFA Members and RK Franchise Consultancy clients